A current Research Ticket must be issued to a researcher before access to State Records Office material will be granted. The ticket will be issued to researchers on their first visit to the State Records Office Search Room. It is not transferable, and must be shown to staff each time records are received. Registration online is only the first part of the process.
If access to any records is restricted this will be noted in the finding aids. Staff will advise researchers of the appropriate access application procedure.
A call slip or online request must be completed for each item (including volumes and part files). There is a general limit of five items per retrieval per researcher and ten items per offsite retrieval. Onsite retrievals occur two times daily: at 10am for records ordered before 4pm the previous work day afternoon, and 1pm for records ordered before 12pm. Offsite retrievals occur on the business day following the request.
Conditions of use
Researchers are asked to respect the physical integrity of the records while handling them. These records are unique and cannot be replaced. Failure to comply with these conditions may result in access to records being withdrawn.
- Lead pencils only are allowed in the Search Room.
- Records are not to be marked or damaged. Do not use rubber finger stalls or lick your fingers to turn pages. Do not flick through pages.
- Loose papers in files must be left in the order in which you received them. Do not remove pages for photocopying or rearrange the records.
- Use book pillows for volumes
- No pens or markers.
- Do not use post-it notes or other sticky markers or labels.
- No food or drink are allowed in the Search Room.
- No bags are allowed in the Search Room. Shelving is provided for bags in the State Records Officer foyer.
- Switch off your mobile phone. Please contact desk staff if you are expecting an emergency call.
- Researchers agree to protect the privacy of individuals by judiciously using information located in the records held by the State Records Office.
Copying of material is allowed under the private study and research provisions of the Copyright Act.
End of use
When researchers have no further use for the records, the records should be handed to a staff member. The yellow slip, marked "Finished" or with the name on the tag end scored through, should be returned with the item.
REMEMBER: YOU MUST USE PENCIL.
THESE RECORDS ARE HELD IN TRUST FOR FUTURE GENERATIONS. YOUR CARE WILL ENSURE THEIR CONTINUED PRESERVATION.